Convercus
Data protection
Privacy policy
Our company attaches great importance to the protection of personal data and respects your desire for privacy. In the following, we inform you about the collection of personal data when using our website. If you have any further questions regarding the handling of your personal data, please contact our data protection officer.
Responsible person and data protection officer
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Convercus GmbH Balanstraße 73/Haus 08
81541 Munich
Phone: +4989954586500,
Email: support@convercus.com
If you have any questions about data protection, please contact our external data protection officer:
datenschutz@convercus.com
Convercus GmbH Balanstraße 73/Haus 08
81541 Munich
Phone: +4989954586500,
Email: support@convercus.com
If you have any questions about data protection, please contact our external data protection officer:
datenschutz@convercus.com
Contact us
When you contact us by e-mail or via a contact form, the data you provide (your first and last name, your e-mail address, your company name and, if applicable, your telephone number) will be stored by us in order to answer your questions and process your requests. The legal basis in this respect is Art. 6 para. 1 sentence 1 lit. f GDPR.
If we request information that is not required for contacting you, we have always marked this as optional. We use this information to specify your request and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent, Art. 6 para. 1 sentence 1 lit. a GDPR. If this involves information on communication channels (e.g. email address, telephone number), you also consent to us contacting you via this communication channel in order to respond to your request. You can of course revoke this consent at any time for the future.
Your data that we have received in the course of contacting you will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.
As the data controller, our company has implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask you not to send sensitive data by unencrypted e-mail, but to use either encrypted communication channels or the postal service.
If we request information that is not required for contacting you, we have always marked this as optional. We use this information to specify your request and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent, Art. 6 para. 1 sentence 1 lit. a GDPR. If this involves information on communication channels (e.g. email address, telephone number), you also consent to us contacting you via this communication channel in order to respond to your request. You can of course revoke this consent at any time for the future.
Your data that we have received in the course of contacting you will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.
As the data controller, our company has implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask you not to send sensitive data by unencrypted e-mail, but to use either encrypted communication channels or the postal service.
Your rights
We will be happy to provide you with information as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR. In addition, you have the right to rectification (Art. 16 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to erasure (Art. 17 GDPR) and the right to data portability (Art. 20 GDPR) under the respective statutory conditions.
You have the right to object to the processing under the statutory conditions (Art. 21 GDPR):
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) of Article 6(1)(1) (data processing for the performance of a task carried out in the public interest) or point (f) (data processing for the purposes of the legitimate interests); this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims (Art. 21 (1) GDPR).
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing (Art. 21 (2) GDPR).
To exercise your above rights, please contact us by email at datenschutz@convercus.com or by post at Convercus GmbH
The Data Protection Officer
Balanstraße 73/Haus 08
81541 Munich
You can exercise your above rights free of charge.
Without prejudice to these rights and the possibility of seeking any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority at any time, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes data protection regulations (Art. 77 GDPR).
You have the right to object to the processing under the statutory conditions (Art. 21 GDPR):
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) of Article 6(1)(1) (data processing for the performance of a task carried out in the public interest) or point (f) (data processing for the purposes of the legitimate interests); this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims (Art. 21 (1) GDPR).
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing (Art. 21 (2) GDPR).
To exercise your above rights, please contact us by email at datenschutz@convercus.com or by post at Convercus GmbH
The Data Protection Officer
Balanstraße 73/Haus 08
81541 Munich
You can exercise your above rights free of charge.
Without prejudice to these rights and the possibility of seeking any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority at any time, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes data protection regulations (Art. 77 GDPR).
Legal basis of our data processing
The processing of personal data can be based on various legal bases. If we need your data to fulfill a contract with you or to answer your inquiries regarding a contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. b GDPR. If we obtain your consent for certain data processing, the legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR. We carry out some data processing on the basis of our legitimate interest, whereby a balance is always struck between your interests worthy of protection and our legitimate interests. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR. Insofar as the processing is necessary to fulfill a legal obligation to which we are subject, the legal basis is Art. 6 para. 1 sentence 1 lit. c GDPR.
Data processing when accessing the website
Below we explain how we process personal data via our website.
We collect the following technical information (log file data) when you use the website for information purposes only, i.e. if you do not contact us or otherwise provide us with information:
- operating system of the end device you use to visit our website
- browser (type, version & language settings)
- the amount of data retrieved
- the current IP address of the end device you use to visit our website
- date and time of access - the URL of the previously visited website (referrer)
- the URL of the (sub)page you access on the website
The collection of this data is technically necessary in order to display our website to you and to ensure stability and security. We (and our service provider) regularly do not know who is behind an IP address. We do not merge the data listed above with other data.
The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR; insofar as absolutely necessary access to information stored in the user's terminal equipment takes place, also § 25 para. 2 no. 2 TDDDG.
Since the collection of data for the provision of the website and storage in log files is absolutely necessary for the operation of the website and to protect against misuse, our legitimate interest in data processing prevails at this point.
We collect the following technical information (log file data) when you use the website for information purposes only, i.e. if you do not contact us or otherwise provide us with information:
- operating system of the end device you use to visit our website
- browser (type, version & language settings)
- the amount of data retrieved
- the current IP address of the end device you use to visit our website
- date and time of access - the URL of the previously visited website (referrer)
- the URL of the (sub)page you access on the website
The collection of this data is technically necessary in order to display our website to you and to ensure stability and security. We (and our service provider) regularly do not know who is behind an IP address. We do not merge the data listed above with other data.
The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR; insofar as absolutely necessary access to information stored in the user's terminal equipment takes place, also § 25 para. 2 no. 2 TDDDG.
Since the collection of data for the provision of the website and storage in log files is absolutely necessary for the operation of the website and to protect against misuse, our legitimate interest in data processing prevails at this point.
Data security
We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.
Data transmission
Your personal data will not be transferred to third parties unless we are legally obliged to do so, or the transfer of data is necessary for the execution of the contractual relationship or you have previously expressly consented to the transfer of your data.
External service providers and partner companies such as IT service providers (e.g. maintenance service providers, hosting service providers) will only receive your data if this is necessary. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers process your personal data on our behalf, we ensure that they comply with the provisions of data protection laws in the same way as part of order processing in accordance with Art. 28 GDPR. Please also note the data protection notices of the respective providers. The respective service provider is responsible for the content of external services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.
We attach great importance to processing your data within the EU/EEA. However, we may use service providers who process data outside the EU/EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient before your personal data is transferred. This can be achieved, for example, by means of EU standard contracts or binding corporate rules or special agreements to which the company may be subject.
External service providers and partner companies such as IT service providers (e.g. maintenance service providers, hosting service providers) will only receive your data if this is necessary. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers process your personal data on our behalf, we ensure that they comply with the provisions of data protection laws in the same way as part of order processing in accordance with Art. 28 GDPR. Please also note the data protection notices of the respective providers. The respective service provider is responsible for the content of external services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.
We attach great importance to processing your data within the EU/EEA. However, we may use service providers who process data outside the EU/EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient before your personal data is transferred. This can be achieved, for example, by means of EU standard contracts or binding corporate rules or special agreements to which the company may be subject.
Language translation
We use the "Weglot" service provided by Weglot SAS, 138 rue Pierre Joigneaux, 92270 Bois-Colombes, France, to display content on our website in multiple languages.
When our website is accessed, Weglot recognizes the language setting transmitted by the user's browser or their location (via the IP address) and displays the appropriate language version of the website. A cookie is set to save the selected language for subsequent visits. In addition, translated texts and their URLs are permanently stored by your browser.
The URL called up, the language set in the user's browser and the user's IP address are processed.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR and § 25 para.2 no.2 TDDDG, as it serves our legitimate interest in providing user-friendly, multilingual content on our website in accordance with the user's preferred language.
The cookie for the selected language is automatically deleted after one month.
Further information on data processing by Weglot can be found in Weglot's privacy policy:https://weglot.com/privacy/
When our website is accessed, Weglot recognizes the language setting transmitted by the user's browser or their location (via the IP address) and displays the appropriate language version of the website. A cookie is set to save the selected language for subsequent visits. In addition, translated texts and their URLs are permanently stored by your browser.
The URL called up, the language set in the user's browser and the user's IP address are processed.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR and § 25 para.2 no.2 TDDDG, as it serves our legitimate interest in providing user-friendly, multilingual content on our website in accordance with the user's preferred language.
The cookie for the selected language is automatically deleted after one month.
Further information on data processing by Weglot can be found in Weglot's privacy policy:https://weglot.com/privacy/
Applications
You can apply to our company electronically via JOIN.
With regard to vacancies with us, you will find links on our website to the platform"https://join.com/de"via which you can apply to us. JOIN Solutions GmbH may collect personal data from you when you access and use its website. You can find their privacy policy here: https://join.com/de/datenschutz.
Please note that unencrypted e-mails are not transmitted with access protection.
Your data will be used to process your application and to decide on the establishment of an employment relationship. The legal basis is Art. 6 para. 1 sentence 1 lit. b GDPR. Furthermore, your personal data may be processed if this is necessary to defend against legal claims asserted against us in the application process. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest in the processing also lies in the stated purposes.
If there is an employment relationship between you and us, we may process the personal data already received from you for the purposes of the employment relationship in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if this is necessary for the performance or termination of the employment relationship, for the performance of a contract or for the exercise or fulfillment of the rights and obligations of the representation of employees' interests arising from a law or a collective agreement, a works or service agreement (collective agreement).
Your application data will not be processed beyond the described use.
Your personal data will be deleted after completion of the application process after 6 months at the latest, provided that no other legitimate interests on our part prevent deletion or you have not given us your consent for longer storage. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).
With regard to vacancies with us, you will find links on our website to the platform"https://join.com/de"via which you can apply to us. JOIN Solutions GmbH may collect personal data from you when you access and use its website. You can find their privacy policy here: https://join.com/de/datenschutz.
Please note that unencrypted e-mails are not transmitted with access protection.
Your data will be used to process your application and to decide on the establishment of an employment relationship. The legal basis is Art. 6 para. 1 sentence 1 lit. b GDPR. Furthermore, your personal data may be processed if this is necessary to defend against legal claims asserted against us in the application process. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest in the processing also lies in the stated purposes.
If there is an employment relationship between you and us, we may process the personal data already received from you for the purposes of the employment relationship in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if this is necessary for the performance or termination of the employment relationship, for the performance of a contract or for the exercise or fulfillment of the rights and obligations of the representation of employees' interests arising from a law or a collective agreement, a works or service agreement (collective agreement).
Your application data will not be processed beyond the described use.
Your personal data will be deleted after completion of the application process after 6 months at the latest, provided that no other legitimate interests on our part prevent deletion or you have not given us your consent for longer storage. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).
What are cookies?
Cookies are data that are stored on your computer by a website that you visit and enable your browser to be reassigned. Cookies are used to transmit information to the site that sets the cookie. Cookies can store various information, such as your language setting, the duration of your visit to our website or the entries you make there. This prevents you from having to re-enter required form data each time you use the website, for example. The information stored in cookies can also be used to recognize preferences and target content according to areas of interest.
There are different types of cookies: Session cookies are data sets that are only temporarily stored in the working memory and are deleted when you close your browser. Permanent or persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. With this type of cookie, the information can also be stored in text files on your computer. However, you can also delete these cookies at any time via your browser settings.
First-party cookies are set by the website you are currently visiting. Only this website may read information from these cookies. Third-party cookies are set by organizations that do not operate the website you are visiting. These cookies are used by marketing companies, for example.
The legal bases for possible processing of personal data using cookies and their storage duration may vary. If you have given us your consent, the legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR. Insofar as the data processing is based on our overriding legitimate interests, the legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. The stated purpose then corresponds to our legitimate interest.
Insofar as we use cookies or similar technologies to access a terminal device used by you within the meaning of Section 2 (2) No. 6 TDDDG by storing or reading out information there independently of any personal reference, we will first obtain your purpose-related, voluntary and informed consent in accordance with Section 25 (1) TDDDG.
Insofar as the consent under the GDPR and the TDDDG can be combined, we will obtain it uniformly.
No consent under the TDDDG is required to access information on your terminal device that is already stored there and has been sent to us through your active transmission; this concerns the public IP address of the terminal device, the address of the website accessed, the user agent string with browser and operating system incl. version and the language set.
Furthermore, no consent is required under the TDDDG if the cookie or similar technology is used to ensure the transmission of a message via a public telecommunications network (Section 25 (2) No. 1 TDDDG) or if the setting of the cookie and thus the storage of information in your terminal equipment or the access to information already stored in your terminal equipment is not required. access to information already stored in your terminal equipment is absolutely necessary for the provision of a telemedia service expressly requested by you (Section 25 (2) No. 2 TDDDG).
We use cookies to ensure the proper operation of the website, to provide basic functionalities, to measure reach and - with your consent - to tailor our services to preferred areas of interest.
You can delete cookies already stored on your terminal device at any time. If you wish to prevent the storage of cookies, you can do so via the settings in your Internet browser. Alternatively, you can also install so-called ad blockers. Please note that individual functions of our website may not work if you have deactivated the use of cookies.
There are different types of cookies: Session cookies are data sets that are only temporarily stored in the working memory and are deleted when you close your browser. Permanent or persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. With this type of cookie, the information can also be stored in text files on your computer. However, you can also delete these cookies at any time via your browser settings.
First-party cookies are set by the website you are currently visiting. Only this website may read information from these cookies. Third-party cookies are set by organizations that do not operate the website you are visiting. These cookies are used by marketing companies, for example.
The legal bases for possible processing of personal data using cookies and their storage duration may vary. If you have given us your consent, the legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR. Insofar as the data processing is based on our overriding legitimate interests, the legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. The stated purpose then corresponds to our legitimate interest.
Insofar as we use cookies or similar technologies to access a terminal device used by you within the meaning of Section 2 (2) No. 6 TDDDG by storing or reading out information there independently of any personal reference, we will first obtain your purpose-related, voluntary and informed consent in accordance with Section 25 (1) TDDDG.
Insofar as the consent under the GDPR and the TDDDG can be combined, we will obtain it uniformly.
No consent under the TDDDG is required to access information on your terminal device that is already stored there and has been sent to us through your active transmission; this concerns the public IP address of the terminal device, the address of the website accessed, the user agent string with browser and operating system incl. version and the language set.
Furthermore, no consent is required under the TDDDG if the cookie or similar technology is used to ensure the transmission of a message via a public telecommunications network (Section 25 (2) No. 1 TDDDG) or if the setting of the cookie and thus the storage of information in your terminal equipment or the access to information already stored in your terminal equipment is not required. access to information already stored in your terminal equipment is absolutely necessary for the provision of a telemedia service expressly requested by you (Section 25 (2) No. 2 TDDDG).
We use cookies to ensure the proper operation of the website, to provide basic functionalities, to measure reach and - with your consent - to tailor our services to preferred areas of interest.
You can delete cookies already stored on your terminal device at any time. If you wish to prevent the storage of cookies, you can do so via the settings in your Internet browser. Alternatively, you can also install so-called ad blockers. Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Google Web Fonts (offline variant)
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. We have opted for the offline version, in which the Google fonts are stored locally on our web server. The fonts can then be managed - using CSS - as with any other font family. The IP address and other data are not transmitted to Google.
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers with regard to efficiency and cost-saving considerations. This constitutes a legitimate interest, the legal basis is therefore Art. 6 para. 1 sentence 1 lit. f GDPR and § 25 para. 2 no. 2 TDDDG. If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers with regard to efficiency and cost-saving considerations. This constitutes a legitimate interest, the legal basis is therefore Art. 6 para. 1 sentence 1 lit. f GDPR and § 25 para. 2 no. 2 TDDDG. If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
