Loyalty features

Loyalty campaignswith Convercus

Our loyalty engine supports you with comprehensive functions ranging from a points system to gamification – to drive customer engagement at every touchpoint.

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Move customers
Retain customers
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50+ mid-market and enterprise companiesdevelop their loyalty programs with Convercus

Logo of Modepark Röther
Takko logo
Logo of OBI
Intersport logo
Payback logo
Logo of Toom Baumarkt
New Yorker logo
Logo of UTA
Logo of Tiefenbacher
Depot logo
Logo of Vollcorner
Pier 14 logo
Logo of Modepark Röther
Takko logo
Logo of OBI
Intersport logo
Payback logo
Logo of Toom Baumarkt
New Yorker logo
Logo of UTA
Logo of Tiefenbacher
Depot logo
Logo of Vollcorner
Pier 14 logo

Design a loyalty program

that moves your customers

Points systems
Status management
Rewards & benefits
Omnichannel
Insights & data
Partner programs
Gamification & challenges
Points systems

Increase customer engagement with point systems 

With the Convercus points system, you incentivize the desired behavior of your customers and create targeted impulses for repeat purchases.

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Design the rule set flexibly: Determine how points are collected, redeemed and expire and define exceptions.

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Incentivize customers with special points promotions and extensive rule options, for example for certain products, product groups or locations.

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Reward customer behavior such as newsletter subscriptions, likes or reviews with points.

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Create rule sets flexibly
Exemplary setting options for a points program such as currency, rounding, points per euro, etc.
Rewarding customers in a targeted manner
Image and description of an app coupon for 2x points on the new collection
Customize status levels
Exemplary setting options for a status level such as required points, collection period and holding period
Incentivize customers
Display of a coupon for customers with Gold status on the smartphone
Status management

Address customers in a differentiated way thanks to status management

Use status management to serve different customer groups and set incentives to overcome sales limits.

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Configure status models flexibly according to your ideas regarding the number and type of levels, collection period, holding time or even expiry.

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Enable individual communication and special benefits for your customers in line with their respective status.

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Set up special mechanisms for specific customer groups such as your employees.

Rewards and benefits

Make your mark with smart rewards & benefits and trigger repurchases

Embed rewards and benefits directly into your customers' customer journey and reward them with personalized incentives that bring them back to the POS.

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Create general or personalized rewards for any channel with just a few clicks.

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Thanks to extensive design options and mechanics, you can cover every promotional scenario that motivates people to buy.

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You have control over whether rewards should be discount-driven or experience-based.

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Smart coupons
Extensive scenarios
Selection of different coupon types in the Convercus Admin Portal
Omnichannel

Activate you customers everywhere with omnichannel management

Integrate your loyalty processes seamlessly into all touchpoints and ensure comprehensive customer engagement and better experiences with holistic processes.

Diagram with possible customer touchpoints such as app, wallet, online store, POS, email, social media, CRM
Settings screen for a coupon in the Convercus Admin Portal
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Create general or personalized rewards for any channel with just a few clicks.
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Monitor customer behavior in real time and adjust your actions just as quickly if necessary.
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With just a few clicks, you can create consistent reward mechanics, whether at the POS, online or in apps.
Insights and data

Optimize your campaigns with data and AI-driven insights

Use extensive data from your loyalty campaigns for detailed evaluations, BI and data-based, optimized campaigns.

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Use KPI dashboards for your operational work: control your programs and make successes visible.

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Create reports in interaction with AI without BI experts

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Set up data triggers for loyalty campaigns - also in external systems.

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AI reporting
A user interface that allows you to generate a report by entering a question
Visualize successes
A data chart that is generated as a report
Integrate partners easily
An External Partner Company created in the Convercus Admin Portal
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A map on the smartphone that contains the locations of various partner companies
Partner programs

Get simply more reach through partner programs 

Integrate external partners and partner benefits into your program to better reflect the world in which your customers live.

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Thanks to the flexible organization and authorization management, you can easily map even complex structures.

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You can seamlessly integrate external systems and partners and configure them individually according to your requirements.

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You decide whether you want to manage, control and evaluate everything centrally or decentrally.

Gamification and challenges

Playfully increase customer loyalty with Gamification & Challenges 

Increase customer engagement and involvement with the brand with playful challenges - and reward your customers in the process.

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Choose from a variety of games and mechanics and configure them individually.

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Reward your customers with points, discounts or rewards via the challenges to encourage specific purchasing behavior.

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Use small games to communicate brand knowledge or create product cross-selling options.

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Many game mechanics
Image and description of an app coupon for 2x points on the new collection
Cross-selling
Customer calls up a game in a Convercus app
Overview

Your opportunities with Convercusat a glance

Loyalty

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Points management

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Status & level management

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Rewards & benefits

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Omnichannel

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Insights & data

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Partner programs

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Gamification & challenges

Coupons

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Discounts

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Product bundles

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Omnichannel

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Coupon designer

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Events

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New target groups

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Gamification & challenges

Engagement

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AI data insight

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Track & measure

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Marketing automation

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Personalization

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White label app

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Wallet pass

Tech &
Integration

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Performance & scalability

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Safety standards

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Availability

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Integrations

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Modularity

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Product innovations

What can you achieve with us as your company's loyalty partner?

Reduce churn rate

Increase retention

Increase NPS

Let's find out!
If it fits, we'd be happy to delve deeper into your use cases during a demo.

Mark Bradatsch

Senior Business Development
Representative

Book a demo
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50+ mid-market and enterprise companiesdevelop their loyalty programs with Convercus

Logo of Modepark Röther
Takko logo
Logo of OBI
Intersport logo
Payback logo
Logo of Toom Baumarkt
New Yorker logo
Logo of UTA
Logo of Tiefenbacher
Depot logo
Logo of Vollcorner
Pier 14 logo
Logo of Modepark Röther
Takko logo
Logo of OBI
Intersport logo
Payback logo
Logo of Toom Baumarkt
New Yorker logo
Logo of UTA
Logo of Tiefenbacher
Depot logo
Logo of Vollcorner
Pier 14 logo
Logo of ConvercusConvercus logo in black contour style
Platform
Loyalty
Coupons
Tech & Integration
Engagement
Loyalty
Points management
Status & level management
Rewards & benefits
Omnichannel
Insights & data
Partner programs
Gamification & challenges
Coupons
Discounts
Product bundles
Omnichannel
Coupon designer
Events
New target groups
Gamification & challenges
Engagement
AI data insight
Track & measure
Marketing automation
Personalization
White label app
Wallet pass
Tech & Integration
Performance & scalability
Safety standards
Availability
Integrations
Modularity
Product innovations
Integrations
About us
Resources
Book a demo
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