Loyalty Partner Solutions (LPS) and Convercus Launch New Loyalty Platform

Munich, September 2025. The loyalty specialists at Loyalty Partner Solutions (LPS), part of the PAYBACK GROUP, and technology provider Convercus are launching a strategic partnership. Together, they offer companies LPS RAISE, a powerful SaaS loyalty and couponing platform that opens up entirely new opportunities for individual customer retention.

Strategic Partnership for Data-Driven Loyalty Solutions

This collaboration combines the strengths of both partners: LPS contributes over 15 years of experience in loyalty management across Travel & Transportation, Retail, and Hospitality, while Convercus provides its market-leading technology platform and extensive expertise in the rapid, scalable implementation of couponing and loyalty solutions.

LPS RAISE: Scalable SaaS Platform with PAYBACK Integration

The LPS RAISE platform enables companies to implement data-driven, cross-channel, personalized customer interactions – in real-time and without IT support. An optional PAYBACK connector also allows for quick integration into the PAYBACK ecosystem in Germany, Austria, Italy, and Poland. The offering is complemented by consulting and managed services from LPS, as well as the joint development of AI features designed to sustainably increase customer value.

"With Convercus, we have found a partner who shares our vision of modern, cross-channel customer loyalty. LPS RAISE combines the best of two worlds: scalable technology and extensive loyalty experience – all with the option of easy integration into the large PAYBACK ecosystem," says Jürgen Hesse, Director RAISE Platform at LPS.

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The solution is aimed at decision-makers in marketing, loyalty, IT, and CRM – particularly in retail, e-commerce, fuel, mobility, hospitality, transport, and B2B industries.